After moving to Sydney, whilst pursuing my masters degree, I took up a part-time role at Woolworths, as a Customer Service Representative. I believe part-time jobs are a good way to gain experience and are instrumental in teaching a newcomer to the working world a lot of crucial skills necessary to succeed in the long run. This particular job has made me well-versed with Australian culture and people. It is a way to have many interactions between the team, customers, partners, managers.

My role at Woolworths taught me to be welcoming, polite, friendly as well as work quickly and stay calm under pressure. It has also helped me improve my communication skills, thanks to the character of my job which allows me to interact with people across nationalities, understand their purchase patterns and pain points. Product display patterns and promotions have always intrigued me, it gave me a better understanding of the display shelves and product knowledge.




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